Turnover & Reduction of Work Effort – Clinician Well-Being Knowledge Hub

Case Study: HCA Nursing Documentation Streamlining

NAM — Mon, 13 Dec 2021 14:19:51 +0000

Lessons learned from implementing a new administrative program that successfully reduced documentation times

Lean Healthcare

NAM — Mon, 13 Dec 2021 14:16:15 +0000

Identifies 6 steps to implementing Lean improvements in your practice to cut down on unnecessary work effort

Medical Assistant Professional Development: Enhance the Skills and Roles of the Care Team

NAM — Mon, 13 Dec 2021 14:14:48 +0000

This module identifies steps to begin a medical assistant professional development program in your practice, and describes best practices for developing a professional development training curriculum and materials.

Team Documentation: Improve Efficiency, Workflow, and Patient Care

NAM — Mon, 13 Dec 2021 14:02:21 +0000

This module describes eight steps to select a team documentation model, train staff, and continuously improve the process.

Metrics for Assessing Physician Activity Using Electronic Health Record Log Data

NAM — Mon, 13 Dec 2021 02:38:11 +0000

This study uses E.H.R. researchers and stakeholders to propose 7 core E.H.R. use measures, identify potential use cases for such measures, and address future directions for research and use.

Clinical Burnout and the Quality of Care

NAM — Wed, 18 Sep 2019 13:06:57 +0000

This commentary by Mark Linzer discusses the next steps forward within the research field of physician burnout. Suggestions for potential improvement in literature is using subjective, objective measurement; however, existing research does establish clear links between burnout and patient care. Another area needing further development are studies regarding solutions to improving work conditions. Few feasible studies currently exist considering the alarming statistics regarding burnout and more rigorous quality improvement studies are needed. Questions around topics such as workflow design, EHR, and policy change can help guide future research projects.

2 Remedies for Reducing Burnout Among Healthcare Workers

NAM — Thu, 15 Aug 2019 20:22:13 +0000

Burnout can undermine not only employee well-being, but also patient outcomes, safety and quality of care. Gallup, in partnership with Sharecare, has developed a well-being model that considers the ways employees relate to their jobs and, in turn, perform at work. Well-being is defined as 5 interrelated elements: purpose, social, financial, community and physical. Analytics show that when employees are thriving in at least four of these elements, they are four times less likely to feel burnout at work. Healthcare leaders must effectively infuse well-being in their organizational beliefs, behaviors and systems, and meet their employee’s needs through setting clear expectations and collecting engagement data.

Burnout in the Brain at Work

NAM — Thu, 15 Aug 2019 19:41:09 +0000

Long-term exposure to a stressful working environment where demands of the job exceed the resources of the worker may develop into job burnout. It is a major concern in working life, and in Finland, approximately one fourth of working aged people experience symptoms of burnout. The present thesis explores how pre-attentive auditory processing, and attentional and cognitive control processes are associated with burnout, through using scalp recordings of ERPs extracted from continuous EEGs. The findings show that burnout is associated with alterations in ERP responses reflecting involuntary attention shift and voluntary task-related processes.

Resilience, Respite and General Practice: Taking a Mindful Approach to Culture Change

NAM — Mon, 22 Jul 2019 18:34:54 +0000

Published in Family Practice, the following article reviews burnout and turnover among physicians through the scope of supply-and-demand. Individual strategies like mindfulness and stressors in the work environment are discussed. Brewster highlights programmatic interventions at medical schools to promote workforce retention.

Resilience Among Doctors who Work in Challenging Areas: A Qualitative Study

NAM — Thu, 18 Jul 2019 14:36:00 +0000

The following study describes attitudes to work and job satisfaction among Australian primary care practitioners who work in areas of social disadvantage. The study finds all doctors were motivated to help a disadvantaged population because it is the ‘right thing’ to do. They sustained a deep appreciation and respect for the population they served, an intellectual engagement with the work, and the ability to control their own working hours. In their clinical work, they recognized and celebrated small gains and were not overwhelmed by the larger context of social disadvantage. The authors advise supporting doctors to work part-time, allowing experienced doctors to model these patient appreciative approaches, and reinforcing personal and intellectual pleasures of working to novice doctors.